Bay Area Vitrectomy

Yes, we are an essential business since it is imperative you are able to follow the Doctors instructions and be face down for the period the Doctor specifies. During this emergency period we will demonstrate how to use the products from 6 feet away.  Your health and comfort is our priority and the equipment you recieve will be extra clean and disinfected thoroughly.

During this Corona Virus Emergency period we understand there is great financial hardship. We will consider any reasonable offer in an effort for us all to work together to get through this. When you call 510-540-8200 we can discuss your sitution.  You never need to pay until you are completely satisfied with the quality of the equipment and the service provided.

With Bay Area Vitrectomy your rental period doesn't start until your surgery date, even if we deliver the products two or three days before. If you need to be in a face down position for more than a week, you get 50% off for the remainder of the time. We try to be as accomodating as possible with our rates while still in the necessity to survive in the pricey Bay Area. In addition we have no advance fees. You don't pay until we have delivered the products to your house and you are satisfied with them.

How long a patient has to be face down after surgery is decided on an individual basis by the doctor doing the surgery. Ask your doctor about the expected face down time. Most patients will rent the equipment for a week and extend the rental time after the first week if needed. Payment for the extra time can be made during pick-up.

This depends on your insurance. Some insurance companies don't consider face down recovery equipment a 'medical necessity' and will not pay for the equipment. Other insurance companies do cover the equipment for some policy holders and not for others.  Check with your insurance about their policy. Please note payment is due on delivery unless other arrangements have been made.  We can provide information that has all the numbers you will need to fill out a 'Request for Reimbursement" form.  Numbers include Provider number, Durable Medical Equipment number, Tax ID number, etc.

Yes, during the delivery presentation we will tailor our equipment settings to your individual needs. We will also explain how you can later make adjustments for comfort preference during the face down period.

We accept all major credit cards, checks, or cash. No payment is required to reserve the equipment. Payment can be made on the delivery after the equipment is set up and you are satisfied with it.

During this emergency period there is no extra fee for distance in the Central Bay Area

Yes, if you prefer to customize your order rather than choose one of our advertised packages you are welcome to do so. Call us for a quote on pricing.

Vitrectomy is a common medical procedure used to correct retinal tears. During a vitrectomy a gas bubble is inserted inside the back of your eye. Upon insertion the gas bubble rises and applies pressure to the area that needs healing. Check out our What Is Vitrectomy page for more information.

Bay Area Vitrectomy currently only serves patients in the San Francisco Bay Area and surrounding areas. There may be an additional delivery fee to locations farther away from Oakland. Sorry, we do not currently serve patients in Southern California or outside of California.

After a vitrectomy surgery you will be required to be face down for a period of time (often about a week). Our equipment makes face down recovery a more comfortable process for both day time sitting and nighttime sleeping. Many of our customers have told us that they could have never gotten through the face down recovery time without the use of our equipment.

Yes, we have instructional videos on how to use and adjust the equipment. Click here to visit our videos page.

We will refund half of what you paid.  We hope you understand that the cost of providing high quality equipment explained in your house and the necessity to pick it up and reclean it completely requires compensation.